Dates: Released soon - please call to register your interest
Venue: AHRI Training Room, Level 13, 565 Bourke Street, Melbourne
Cost: Early-bird $1530 + GST $1800 + GST thereafter
HR professionals often find themselves engaged in ‘feisty’ conversations. The manner and effectiveness with which they deal with the initial conversation will either escalate the risk of conflict OR reduce the heat and get everyone back on track, focusing on work priorities.
This two-day interactive workshop led by Zandy Fell will explore HR’s role during workplace tension; help you develop a proactive, deliberate mindset to effectively support others in having effective conversations; and enhance conflict-resolution principles that facilitate the transformation of positive conflict into collaboration, including interest-based problem-solving. Course completion will give you the skills and confidence to facilitate and mediate a difficult conversation and to diagnose the root causes of conflict.
Register your interest