We engaged Zandy to conduct a difficult mediation with a team in conflict after a complicated investigation. Zandy quickly built trust with all parties and helped them open up and be honest. She engaged the parties to commit to resuming working relationships and a shared behavioural framework. Everyone gained from her involvement in the discussion. As I said to her at the time, Zandy is “a gift from God.
Categories
- Case Studies (7)
- Communication (48)
- Conflict Resolution (59)
- Featured In (4)
- Hot Topics (10)
- HR (41)
- Investigations (10)
- Latest Articles (56)
- Mediation (15)
- Mental Health (8)
- Podcast (5)
- Uncategorised (4)
- Workplace Behaviours (34)