Recently I was called in to do an Investigation at a national retailer. The Store Manager had successfully taken this site from significantly underperforming through to a national “top 3” store in 18 months! However, it emerged that he’d burned through two Assistant Store Managers and the new one was about to walk. What was going on?
Restore and Strengthen Your Workplace Relationships
At the ZALT Group, we provide practical advice and solutions to help resolve workplace issues such as conflict and employee dissatisfaction. We help you and your team: Focus on work and become productive again, regain energy and enthusiasm, improve engagement and communication, reduce feelings of discomfort and stress & minimise organisational and personal risk
When faced with workplace conflict, many managers look for a ‘quick fix’. Although that’s understandable when overworked and time-poor, acting quickly at the expense of acting appropriately can lead to even more problems.
We follow a well documents and established process ensuring that the elements of natural justice and procedural fairness are provided to all participants.
Practical, engaging workshops. The capacity for self-reflection is a key ingredient. How do your people stack up? The ZALT Group offers public and in-house training to empower teams on a range of workplace issues. We can tailor a course to your specific needs.
As qualified legal, HR and employee relations professionals, we advise on a wide range of employee relations issues – helping you answer many key questions.
A tactical approach to understanding, diagnosing and improving the underlying tension and systemic problems in your team, department or organisation.
The employer’s chair in workplace conflict
In every workplace interaction there’s an invisible third-party. The employer is a party to those interactions and relationships, and there most definitely is a place for the employer on the court when we are working to resolve issues.
Difficult Conversations, You Just Have To Have Them!
Implied or explicit: there is an expectation that you will participate in difficult conversations at work. How do we get that on a billboard??? Sometimes there is a need to go back to basics and state the obvious. Part of being an employee is accepting that from time to time you will be expected to participate in difficult conversations in the…
The Zalt Group restores and strengthens workplace relationships.
We build the confidence, capability, credibility and courage of people to work well together.