Do you know the difference between NECESSARY DIFFICULTY and UNNECCESSARY HARM? I was recently mentoring an investigator who was dealing with a difficult issue. A complainant, Jane, was becoming increasingly distressed through the investigation process, particularly as aspects of their account were being tested. The respondent, Geraldine, had provided a materially different version of events and some of that evidence…
Restore and Strengthen Your Workplace Relationships
At the ZALT Group, we provide practical advice and solutions to help resolve workplace issues such as conflict and employee dissatisfaction. We help you and your team: Focus on work and become productive again, regain energy and enthusiasm, improve engagement and communication, reduce feelings of discomfort and stress & minimise organisational and personal risk
When faced with workplace conflict, many managers look for a ‘quick fix’. Although that’s understandable when overworked and time-poor, acting quickly at the expense of acting appropriately can lead to even more problems.
We follow a well documents and established process ensuring that the elements of natural justice and procedural fairness are provided to all participants.
Practical, engaging workshops. The capacity for self-reflection is a key ingredient. How do your people stack up? The ZALT Group offers public and in-house training to empower teams on a range of workplace issues. We can tailor a course to your specific needs.
As qualified legal, HR and employee relations professionals, we advise on a wide range of employee relations issues – helping you answer many key questions.
A tactical approach to understanding, diagnosing and improving the underlying tension and systemic problems in your team, department or organisation.
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Q&A Feature Article with Zandy Fell: Weighing Up The Options After a Complaint!
When workplace concerns surface, leaders often feel pressured to jump straight into formal processes. In a recent HR Daily Premium Q&A feature, our Director, Zandy Fell offers a refreshing and practical perspective: organisations have far more options than they realise! Drawing on more than 25 years of conflict management experience, Zandy explores how employers can respond proportionately and thoughtfully when issues…
Tony Fell
The Screen Changes the Rules: The Hidden Skills of Difficult Conversations on Teams and Zoom
Virtual difficult conversations are no longer the exception. They’re the norm. Don’t make the mistake of simply transplanting your face-to-face approach into a Teams or Zoom meeting and hoping for the best. Virtual conversations require a different set of instincts. While I still believe that, where practical, the most difficult conversations are best held face-to-face, waiting until everyone is in…
Tony Fell
The Zalt Group restores and strengthens workplace relationships.
We build the confidence, capability, credibility and courage of people to work well together.
The Zalt Group Public Workshops 2025
Some of the Wonderful Clients We Work With
